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UTILITY PROCEDURES
All customers requesting water, sewer and garbage service,
hereafter referred to as “utilities”, from the City of Mitchell
must make application in person to the City Finance Office at
612 North Main, Mitchell, SD. Utilities will not be furnished to
a customer until a proper application and the appropriate fee is
received by the City. “Proper Application” shall mean an
application and contract furnished by the City with all
appropriate information provided as requested on the application
form and signed by the applicant requesting the utility service.
No service will be granted to customers with a delinquent
account from a prior residence.
FEES
All customers requesting utility service from the City are
required to pay a hookup fee as set forth below:
Basic fee for existing water meters $50.00
New connection fees:
5 / 8” x 3 / 4” remote $100.00
3 / 4” x 3 / 4” remote 140.00
1” x 1” remote 175.00
1 1 / 2” remote 370.00
2” remote 440.00
3” turbo 970.00
3” compound 2,010.00
4” turbo 1,785.00
4” compound 3,180.00
ALL METERS REMAIN PROPERTY OF THE CITY
Service calls to turn on or turn off water will be $35.00
per call and charged to the customer’s account. This charge does
not apply to maintenance calls at the City’s discretion.
METER READINGS
Water meters are read monthly by the Water Department. Water
meters are read from the remote on the outside of each
residence. If there is not a remote on the residence, you will
be required to read your own meter from the inside meter
(usually located in the basement).
If the Finance Office does not receive a reading within 90 days,
you will be notified in writing of disconnection.
CHARGES
WATER Water bills will reflect units used (1 unit = 750
gallons). The charge is $3.00 per month plus $2.70 per unit
used.
SEWER Sewer charges for residential users will be based on the
winter quarter and should remain constant for the year. The
sewer charge is $5.00 per month plus $1.55 per unit. Commercial
customers will be billed the same usage for sewer as water
unless a separate meter is installed to regulate sprinkler
usage. Sprinkler meters will be charged water usage only.
GARBAGE
The fees for residential users placing garbage containers
curbside are as follows: $11.00 for a 30 gal container, $12.00
for a 60 gal container, or $13.00 for a 90 gal container plus 4%
state tax per month. Garbage collection in the alley is also
available. Rates for alley collection are as follows: $13.00 for
a 30 gal container, $14.00 for a 60 gal container, or $15.00 for
a 90 gal container plus 4% state tax per month.
RECYCLING Recycling fee is $3.00 per month per family dwelling
plus 4% state tax.
COMPOST There is a one-time fee of $70.00 to purchase a compost
container.
A monthly charge of $4.00 for the months of April through
October
will be implemented for the collection of compost. If compost
service is stopped by the customer at any time and the customer
wants to re-establish service, there will be an additional
charge
of $20.00 assessed to re-establish service.
LANDLORD-TENANT
It shall be the responsibility of the property owner and/or
landlord to assure the application and proper payment of fees
has been made to the City of Mitchell Finance Office when there
is a change in tenant. It shall be the discretion of the
landlord to request the disconnection of service of any tenant.
DELINQUENT ACCOUNTS
Utility bill payments are due and payable within twenty (20)
days after the billing date. Any utility bill unpaid after the
twenty day period shall be considered delinquent. A penalty of
1.5% per month will be charged on delinquent billings. Failure
to receive a bill shall not be an excuse for non-payment.
After a period of approximately thirty (30) days from the
billing date the customer will be notified by first-class mail
of account delinquency. If the account remains delinquent sixty
(60) days after the billing date, the customer will receive a
second notice of delinquency with a disconnection date stated on
the notice. The disconnection date shall be 10-15 days from the
date of notice. To avoid disconnection the account must be paid
in full prior to the disconnection date stated on the
delinquency notice. If the customer cannot pay the account in
full, 50% of the balance owing must be paid with an agreement
signed by the customer agreeing to pay the remaining balance
within three (3) months along with their current bill each
month.
RETURNED PAYMENTS/NON-SUFFICIENT FUNDS
If utility payments are returned as non-sufficient funds
from a financial institution to the Finance Office, water will
be turned off immediately. A reconnection fee of $35.00 to turn
the water back on must be paid along with a $30.00
non-sufficient funds fee and the billed utility charges. Future
payments may be on a “cash-only” basis. The customer may be
taken off bank payment if the bank has denied the utility
account payment.
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